Answers to Frequently Asked Questions
All Cruises Board and Depart from the Bayfield City Dock in Bayfield, WI
Bayfield City Dock is located on the waterfront at Rittenhouse Ave & 2 N Front St. You'll find Apostle Islands Cruises ticket office on the Bayfield City Dock and Keeper of the Light Gift Shop is next door.
Lighthouse Tours: Interpretive Fees are charged for guided lighthouse tours. Cruise return times are approximate and depend on weather and wave conditions and our ability to land at any island.
Tickets: Advance ticket purchase highly recommended: Visa, MC, Amex & Dis. 6% sales tax is applied at the time of sale. All cruises board 20 minutes prior to departure & seating is first come first served. Keeper of the Light and Apostle Islands Cruises are open daily at 8:00am from mid May to late October. Both businesses are located at Rittenhouse Ave & Front St.
Keeper of the Light is open all year!
Weather / Refunds / Return Times: Cruises run in the rain - lower decks of cruise boats are enclosed. Trip routing and docking at any island is wind & weather dependent.
-Cruises canceled by Apostle Islands Cruises prior to departure will be refunded.
-Cruise tickets purchased in advance are refundable or exchangeable up to 1 hour prior to cruise departure.
-Scheduled cruise return times are approximate. Return times vary due to lake conditions, number of passengers and time spent on the island.
-Cruise & event schedule subject to change.
Cruise Boats: All cruise boats are diesel powered vessels, equipped with radar, sonar and all required safety equipment, and are inspected annually by the U.S. Coast Guard. Our Captains are experienced with thousands of miles of safe piloting, and licensed by the U.S. Coast Guard. Courteous crew members will assist to make your Lake Superior-Apostle Islands experience memorable. Bring your camera for countless photo opportunities, including scenic vistas, wildlife and lighthouses!
-For your comfort, all cruise boats have clean restrooms, snacks and beverages. You are encouraged to pack a picnic lunch and bring it with you on any of our cruises.
-Lower deck of SUPERIOR PRINCESS & ARCHIPELAGO are handicapped accessible.
-For the comfort and safety of all passengers no pets are allowed on cruise vessels. In accordance with the ADA service animals are allowed, but this does not include emotional support animals or therapy animals.
Important: One thing we would like you to understand is our decision to go or not to go on any trip to the lighthouses. We have made a commitment to make exceptional efforts to get you to our lighthouses. Our event does not take place in a controlled indoor environment. The limitation we work under is weather, wind and wave conditions. Lighthouses are placed in exposed areas on open waters. This is Lake Superior, the largest lake in the world, and occasionally, weather prohibits a safe landing. Captains will do their job, and decide on what constitutes a safe cruise and / or a safe landing.
Apostle Islands Cruises is authorized by the National Park Service and the Department of Interior to serve the public within Apostle Islands National Lakeshore.
The Homeland Security Act of 2002 may require screening/examination of persons, baggage and carry-on items for the protection of the vessel, its passengers and crew.
Bayfield City Dock is located on the waterfront at Rittenhouse Ave & 2 N Front St. You'll find Apostle Islands Cruises ticket office on the Bayfield City Dock and Keeper of the Light Gift Shop is next door.
Lighthouse Tours: Interpretive Fees are charged for guided lighthouse tours. Cruise return times are approximate and depend on weather and wave conditions and our ability to land at any island.
Tickets: Advance ticket purchase highly recommended: Visa, MC, Amex & Dis. 6% sales tax is applied at the time of sale. All cruises board 20 minutes prior to departure & seating is first come first served. Keeper of the Light and Apostle Islands Cruises are open daily at 8:00am from mid May to late October. Both businesses are located at Rittenhouse Ave & Front St.
Keeper of the Light is open all year!
Weather / Refunds / Return Times: Cruises run in the rain - lower decks of cruise boats are enclosed. Trip routing and docking at any island is wind & weather dependent.
-Cruises canceled by Apostle Islands Cruises prior to departure will be refunded.
-Cruise tickets purchased in advance are refundable or exchangeable up to 1 hour prior to cruise departure.
-Scheduled cruise return times are approximate. Return times vary due to lake conditions, number of passengers and time spent on the island.
-Cruise & event schedule subject to change.
Cruise Boats: All cruise boats are diesel powered vessels, equipped with radar, sonar and all required safety equipment, and are inspected annually by the U.S. Coast Guard. Our Captains are experienced with thousands of miles of safe piloting, and licensed by the U.S. Coast Guard. Courteous crew members will assist to make your Lake Superior-Apostle Islands experience memorable. Bring your camera for countless photo opportunities, including scenic vistas, wildlife and lighthouses!
-For your comfort, all cruise boats have clean restrooms, snacks and beverages. You are encouraged to pack a picnic lunch and bring it with you on any of our cruises.
-Lower deck of SUPERIOR PRINCESS & ARCHIPELAGO are handicapped accessible.
-For the comfort and safety of all passengers no pets are allowed on cruise vessels. In accordance with the ADA service animals are allowed, but this does not include emotional support animals or therapy animals.
Important: One thing we would like you to understand is our decision to go or not to go on any trip to the lighthouses. We have made a commitment to make exceptional efforts to get you to our lighthouses. Our event does not take place in a controlled indoor environment. The limitation we work under is weather, wind and wave conditions. Lighthouses are placed in exposed areas on open waters. This is Lake Superior, the largest lake in the world, and occasionally, weather prohibits a safe landing. Captains will do their job, and decide on what constitutes a safe cruise and / or a safe landing.
Apostle Islands Cruises is authorized by the National Park Service and the Department of Interior to serve the public within Apostle Islands National Lakeshore.
The Homeland Security Act of 2002 may require screening/examination of persons, baggage and carry-on items for the protection of the vessel, its passengers and crew.
